TERMS AND CONDITIONS
By purchasing or ordering the Goods and/or Services, you agree to be bound by the terms and conditions set out below. Before placing your order, if you have any questions relating to these Conditions please contact us via our website: https://www.vapetoyou.co.uk/
Definitions
“VAPESTOYOU LTD” means VAPESTOYOU LTD, a company registered in England and Wales under company number 17055012 with a registered office at 651 Mauldeth Road West, Chorlton Cum Hardy, Manchester, United Kingdom, England, M21 7SA;
“Conditions” means these terms and conditions;
“Goods” means any vaping products, accessories, e-liquids, or other items you purchase under these Conditions;
“Services” means any services you order or otherwise purchase under these Conditions;
“Personal Information” means the details provided by you to us;
“Website” means https://www.vapetoyou.co.uk/ or any replacement URL;
“You/Your” means the person ordering or otherwise purchasing the Goods or Services;
“Us/our/we” means VAPESTOYOU LTD.
1. Rights and Obligations
1.1 You undertake:
1.1.1 to pay any amounts due to us in a timely manner;
1.1.2 that the Personal Information you provide is true, accurate, current and complete in all respects;
1.1.3 to notify us immediately of any changes to your Personal Information;
1.1.4 not to impersonate any other person or entity or to use a false name.
1.2 We reserve the right to modify prices, content, or withdraw Goods or Services at any time.
1.3 We may make changes to product specifications where required by law or manufacturer updates, without reducing quality.
1.4 Estimated delivery times are estimates only and may vary.
2. Orders
2.1 Goods are only available to individuals aged 18 years or over. By placing an order, you confirm that you meet this requirement.
2.2 When requested, you must provide accurate contact and payment details.
2.3 Each order is an offer to purchase. A contract is formed when:
we dispatch the Goods; or
we take payment,
whichever occurs first.
2.4 We may refuse or cancel orders at our discretion before acceptance.
3. Price and Payment
3.1 Prices are shown at checkout and include VAT where applicable.
3.2 You confirm that any payment method used is yours.
3.3 Payment is subject to authorisation checks. We are not liable for delays caused by failed authorisation.
3.4 Ownership of Goods passes to you only once full payment has been received.
3.5 Risk in the Goods passes to you upon delivery.
4. Cancellation, Returns and Exchanges
4.1 If either party breaches these Conditions, the other may terminate with 14 days’ written notice.
4.2 Consumer Rights (UK)
If you purchase online, you have the right to cancel your order within 14 days of receiving your Goods under the Consumer Contracts Regulations 2013.
4.3 To exercise your right to cancel, you must notify us via our website:
https://www.vapetoyou.co.uk/
4.4 You must return Goods within a reasonable time, unused and in original condition, with proof of purchase.
4.5 You may be responsible for return shipping costs unless the item is faulty.
4.6 Refunds will be processed within 14 days of receiving returned Goods.
4.7 For hygiene and safety reasons, certain items such as e-liquids and consumables may not be eligible for return unless faulty.
5. Personal Information
5.1 We collect and use your Personal Information solely to fulfil your order and provide our services.
6. Limitation of Liability
6.1 We are not liable for losses that are:
not foreseeable; or
not caused by our breach.
6.2 We are not liable for business losses including lost profits or data.
6.3 Nothing in these Conditions excludes liability for:
death or personal injury caused by negligence; or
your statutory rights under UK law.
7. General
7.1 We are not liable for failure to perform due to events beyond our control (e.g. natural disasters, strikes, government action).
7.2 These Conditions are governed by English law.
7.3 If any clause is found invalid, the remaining clauses remain in effect.
8. Complaints
If you wish to make a complaint, please contact us via our website:
https://www.vapetoyou.co.uk/
Address: 651 Mauldeth Road West, Chorlton Cum Hardy, Manchester, United Kingdom, England, M21 7SA
Last Updated: 16/04/2026
